Marlowe Estates are committed to protecting your privacy. Marlowe Estates,provide the services and content available on www.marloweestates.co.uk(together or individually referred to as “the site”) and are committed to protecting and respecting your privacy. This policy (together with the terms ofuse and any other documents referred to in it) sets out the basis on which anypersonal data Marlowe Estates collects from Users, or that Users provide toMarlowe Estates, will be processed. Please read the following carefully tounderstand Marlowe Estates views and practices regarding your personaldata and how it will be treated. Marlowe Estates are responsible for theprocessing of the personal information you provide us and is registered withthe ICO (Information Commissioners Office) in the UK under the UK DataProtection Act 1998.
In order to provide the highest level of service we will ask for certain personalinformation, this may be online or otherwise. When accessing our website, wemay also collect information about the devices you are using or ask a thirdparty to do so on our behalf. We only collect information that is pertinent to theservice we provide and will retain this information for only as long as isneeded. Information will be retained for legitimate business activities, statutoryor legal obligations or for auditing and regulatory purposes. Where required inline with the services we provide, we may pass your details on to third parties.We do this on the understanding that they treat your information asconfidential and only use it for the purpose for which it has been supplied.
Your personal information will be held securely on our system throughout ourrelationship with you, using a variety of systems and controls to protect yourdata from being used or disclosed in any way it shouldn’t. This information will include data provided by you or others and may be provided in many waysincluding but not limited to:
Information provided in applications, emails and letter, telephone calls andconversations held face to face. Also, information may be acquired fromcompleting forms on our website, customer surveys, questionnaires,competitions and promotions and through use of our company website.
Details of User’s visits to the site including, but not limited to, the referrerpage, the pages of the site accessed, traffic data, location data, weblogs andother communication data, along with the time of these events.
Information received from third parties such as credit reference agencies,mortgage lenders and insurance companies, social networking andcomparison sites or fraud prevention agencies. When making an enquiry withus we will ask you to provide some initial contact details. These may includeyour name, previous name, address history, date of birth, contact telephonenumber and email address. If you advise us of a change to your personalinformation we will update the records on our database. It is, however, yourresponsibility to provide any other party where you may have opened anaccount or policy.
If you use a service or product through Marlowe Estates, we may ask you foryour bank details. We commit to destroying this information as soon as anypayment has been made. We do not retain details of debit or credit cards.
When providing information about a third party such as in a joint applicationyou should ensure you have their permission. We will store their informationas described in this privacy notice.
Any data gathered via our website www.marloweestates.co.uk is owned solelyby Marlowe Estates and will only be utilised for the purposes described in thispolicy. All data is stored on servers in the UK. When visiting our website orusing our online service, certain data is collected automatically. This includesbut is not limited to:
How you connect to the internet, including your IP address.
How you use our site such as screen resolution and browser data stored onyour advice, such as cookies. A cookie is a text-only string of data that isentered into the cookie file or ‘memory’ of the browser on your computer. It will typically contain the name of the domain from which the cookie has come,the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. Cookies help Marlowe Estates to improve the site and to deliver abetter and more personalised service.
Information about the device software and internet browser used.
Personal data received by Marlowe Estates may be used in a number of waysin order to continually improve the service we offer. This may include but isnot limited to: